Super Tutor - Frequently Asked Questions

About Super Tutor

Super Tutor is an AI-powered educational app designed to help students prepare for school, college, and entrance examinations. Our platform provides personalized learning experiences, practice materials, and study resources tailored to your specific curriculum and learning needs.

Super Tutor uses artificial intelligence to analyze your learning patterns and educational needs. Based on the information you provide about your grade level and curriculum, the app creates personalized study plans, offers practice questions, provides explanations, and helps you focus on areas where you need improvement.
Super Tutor covers a wide range of subjects including Mathematics, Science, Social Studies, Languages, and more. The specific subjects available depend on your grade level and educational board. You can see the full list of available subjects for your curriculum after creating an account.
Super Tutor supports major Indian educational boards including CBSE, ICSE, State Boards, and preparation for competitive exams like JEE, NEET, and more. When you set up your profile, you can select your specific board and exam requirements.

Account and Registration

Super Tutor is designed for students in 5th standard (grade) and above, including high school and college students preparing for various examinations in India.

Yes, you need to create an account to access Super Tutor's features. Registration requires your name and mobile number. You can optionally provide additional information like email address, date of birth, and educational details to help us personalize your learning experience.

Yes, students under 18 can use Super Tutor with parental consent. If you're under 18, please ensure your parent or guardian is aware of and approves your use of the app.

Subscription and Pricing

Super Tutor offers both free and premium features. The basic version gives you access to limited content, while premium subscriptions unlock the full range of features, subjects, and personalized learning experiences.

Super Tutor offers subscription plans on a per-subject, per-month basis. You can choose to subscribe to individual subjects based on your needs, or opt for packages covering multiple subjects.

You can cancel your subscription at any time through the app's settings menu under "Subscription Management." Your access to premium features will continue until the end of your current billing period.

Our refund policy allows for refunds within 3 days of purchase if you experience technical issues that prevent you from using the service. Please contact our customer support team for assistance with refund requests.

Using Super Tutor

Super Tutor's AI analyzes your performance on practice questions, time spent on different topics, learning patterns, and areas of difficulty. The app then customizes study materials, adjusts difficulty levels, and provides targeted practice to help you improve in areas where you need it most.

Yes, Super Tutor provides detailed progress tracking. You can view your performance analytics, including strengths and weaknesses, completion rates, accuracy scores, and improvement over time through the "Progress" section of the app.

We regularly update our content to align with the latest syllabus changes, exam patterns, and educational standards. Major curriculum updates are typically made at the beginning of each academic year, with ongoing improvements throughout the year.

Technical Support

Super Tutor is available on Android and iOS smartphones and tablets. You can access your account from multiple devices using the same login credentials.
Super Tutor is compatible with devices running Android 6.0 and above, or iOS 12 and above. For optimal performance, we recommend using devices manufactured within the last 4-5 years.
If you experience technical issues, you can:
  1. Check your internet connection
  2. Restart the app
  3. Update to the latest version
  4. Clear the app cache
  5. Contact our support team through the "Help & Support" section of the app

Privacy and Security

Yes, we take data security seriously. Super Tutor employs industry-standard security measures to protect your personal information. All data is encrypted and stored on secure servers. Please review our Privacy Policy for detailed information on how we handle your data.
We do not sell your personal information. We may share certain data with service providers who help us operate the app (such as cloud hosting providers and payment processors). These third parties are contractually obligated to keep your information confidential. For complete details, please refer to our Privacy Policy.
Yes, we offer parental monitoring features. Parents can create a linked parent account to view their child's progress, usage statistics, and performance reports. This feature is available upon request through our support team.
You can request account deletion through the app's settings menu under "Privacy & Data." Once confirmed, we will delete your personal information in accordance with our data retention policies as outlined in our Privacy Policy.

Results and Expectations

While Super Tutor is designed to improve your learning experience and help you prepare effectively, we cannot guarantee specific grades or exam results. Your academic performance depends on various factors including your dedication, study habits, and individual learning capabilities.

For optimal results, we recommend using Super Tutor for at least 30-60 minutes daily. However, the ideal usage time varies based on your learning needs, grade level, and exam preparation requirements.

Contact Information

Yes, you can follow us on:
We welcome your feedback! You can share your thoughts and suggestions through the "Feedback" option in the app menu or by emailing us at support@supertutor.in.

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