Controlling
Jammu & Kashmir Board · Class 12 · Business Studies
Complete topic list for Controlling in Jammu & Kashmir Board Class 12 Business Studies. Key concepts, sub-topics, and what to focus on for board exams.
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Meaning and Importance of Controlling
- Controlling ensures that activities in an organisation are performed as per the plans.
- It is a goal-oriented function because it supports the achievement of predetermined goals.
- It is a pervasive function performed at all levels of management: top, middle, and lower.
Limitations of Controlling
- Difficulty in setting quantitative standards reduces the effectiveness of control when performance cannot be measured in exact numbers.
- Little control on external factors exists because government policies, technological changes, and competition cannot be fully controlled.
- Resistance from employees is common because they may see control as a restriction on freedom.
Relationship Between Planning and Controlling
- Planning provides the standards of performance that serve as the basis of controlling.
- Controlling is blind without planning because without standards managers have nothing to compare actual performance with.
- Planning is a prerequisite for controlling.
Controlling Process
- The controlling process has five steps: setting performance standards, measurement of actual performance, comparison of actual performance with standards, analysing deviations, and taking corrective a
- Step 1: Setting performance standards means fixing criteria against which actual performance will be measured.
- Standards can be quantitative or qualitative.
Key Concepts
Central concept: Controlling as a managerial function that ensures activities are performed according to plans and standards
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