Consumer Protection — Important Questions
Telangana Open School (TOSS) · Class 12 · Business Studies
43 important questions from Consumer Protection for Telangana Open School (TOSS) Class 12 Business Studies, with answers. Written for the board exams 2027.
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Important Questions from Consumer Protection
What is the main purpose of consumer protection?
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To safeguard consumer interests
Consumer protection aims to protect consumers from unfair trade practices and ensure their rights are upheld.
Which of the following is an example of consumer exploitation?
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Being charged more than MRP
Charging more than the Maximum Retail Price is an unfair trade practice that exploits consumers.
What should a consumer do if they receive defective goods?
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File a complaint
Consumers should file complaints to seek redressal for defective goods or deficient services.
Which document serves as proof of purchase?
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Cash memo
A cash memo is the official proof of purchase and is essential for filing complaints.
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Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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