Consumer Protection — Important Questions

Right to Safety, Right to be informed, Right to be assured, Right to be heard, Right to seek redressal, Right to Consumer Education

The Consumer Protection Act 2019 provides six rights of consumers. These are Right to Safety, Right to be informed, Right to be assured, Right to be heard, Right to seek redressal, and Right to Consumer Education. Since all six are listed in the chapter, all of them are correct.

False

False. Any person who obtains goods or avails services for resale or commercial purpose is NOT treated as a consumer and is outside the scope of Consumer Protection Act 2019. The Act protects only end consumers, not business buyers.

Sale of adulterated goods, Misleading advertisements, Black marketing, Overcharging, Sale of counterfeit goods

All the given options are examples of unfair trade practices that exploit consumers. These include adulteration, misleading advertising, black marketing, overcharging, and selling counterfeit products.

1800-11-4000

The Government of India has set up a toll-free national consumer Helpline Number 1800114000 (1800-11-4000) for consumer protection and assistance.