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Human Memory — NCERT Solutions

CBSE · Class 11 · Psychology

NCERT Solutions for Human Memory, CBSE Class 11 Psychology: 7 textbook questions solved step by step. Part of the CBSE Class 11 Psychology syllabus.

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7 Questions Solved · 1 Section

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Review Questions — Chapter: Human Memory (Class 11 Psychology)

1What is the meaning of the terms 'encoding', 'storage' and 'retrieval'?Show solution

Given: Three fundamental processes of memory are encoding, storage and retrieval.

Concept: Memory is not a single process but a system involving three interrelated stages.

Answer:

  1. Encoding: Encoding is the first stage of memory in which incoming information is registered and converted into a form that is compatible with the memory system. It is like translating raw sensory data into a mental representation. For example, when you read a word, you may encode it visually (how it looks), acoustically (how it sounds), or semantically (what it means).
  1. Storage: Storage refers to holding or retaining the encoded information in the memory system over a period of time. It is the process by which information is maintained in memory so that it can be used later. Storage can be brief (as in sensory or short-term memory) or relatively permanent (as in long-term memory).
  1. Retrieval: Retrieval is the process of bringing back the stored information into conscious awareness when it is needed. It is like searching for and finding a file stored in a computer. Retrieval can be in the form of recall (reproducing information without cues), recognition (identifying information when presented), or relearning (learning previously learned material again).

Conclusion: These three processes — encoding, storage, and retrieval — work together in an interrelated manner to make memory possible. A failure at any one stage can result in forgetting.

2How is information processed through sensory, short-term and long-term memory systems?Show solution

Given: The Stage Model of Memory (proposed by Atkinson and Shiffrin) describes three distinct stages through which information is processed.

Concept: Memory is compared to the working of a computer. Information flows through three stages — Sensory Memory → Short-Term Memory (STM) → Long-Term Memory (LTM).

Step-by-step explanation:

Stage 1 — Sensory Memory:

  • All information from the environment first enters the sensory memory through our sense organs (eyes, ears, etc.).
  • It holds a large amount of information but only for a very brief duration — less than a second for visual information (iconic memory) and about 3–4 seconds for auditory information (echoic memory).
  • Most of this information decays rapidly. Only the information that is attended to moves to the next stage.

Stage 2 — Short-Term Memory (STM) / Working Memory:

  • Information that is attended to from sensory memory enters STM.
  • STM has a limited capacity — it can hold approximately 7±27 \pm 2 (five to nine) chunks of information at a time (Miller's Law).
  • The duration of STM is about 15–30 seconds without rehearsal.
  • Through maintenance rehearsal (repetition), information can be kept active in STM.
  • Through elaborative rehearsal (connecting new information to existing knowledge), information is transferred to LTM.
  • STM is also called Working Memory because it is the memory we actively use while thinking, reasoning, and problem-solving.

Stage 3 — Long-Term Memory (LTM):

  • Information that is sufficiently rehearsed or processed deeply moves from STM to LTM.
  • LTM has an unlimited capacity and can store information for a lifetime.
  • Information in LTM is organised and stored in a meaningful way.
  • LTM includes declarative memory (facts and events) and procedural memory (skills and habits).
  • Retrieval from LTM brings information back into STM for use.

Conclusion: Information flows from Sensory Memory → STM → LTM through the processes of attention and rehearsal. Retrieval brings information back from LTM to STM when needed.

3How are maintenance rehearsals different from elaborative rehearsals?Show solution

Given: Two types of rehearsal strategies are maintenance rehearsal and elaborative rehearsal.

Concept: Rehearsal is the process of repeating or processing information to keep it in memory or transfer it to long-term memory.

Differences between Maintenance Rehearsal and Elaborative Rehearsal:

BasisMaintenance RehearsalElaborative Rehearsal
DefinitionIt involves simple, rote repetition of information to keep it active in STM.It involves linking new information to already stored knowledge in a meaningful way.
Level of ProcessingIt is a shallow level of processing (structural or phonetic).It is a deep level of processing (semantic).
PurposeIt is used to maintain information in STM for a short period.It is used to transfer information from STM to LTM for long-term retention.
EffectivenessIt is less effective for long-term retention.It is more effective for long-term retention.
ExampleRepeating a phone number again and again until you dial it.Relating a new concept in psychology to a real-life experience to understand and remember it better.

Conclusion: While maintenance rehearsal merely keeps information alive in STM through repetition, elaborative rehearsal leads to deeper encoding and better long-term retention by connecting new information to existing knowledge.

4Differentiate between declarative and procedural memories.Show solution

Given: Long-term memory is classified into declarative and procedural memory.

Concept: This classification is based on the nature of the information stored and how it is expressed.

Differences between Declarative and Procedural Memory:

BasisDeclarative MemoryProcedural Memory
DefinitionIt refers to memory for facts, events, and information that can be consciously recalled and stated (declared).It refers to memory for skills, habits, and procedures — knowing how to do things.
NatureIt is explicit — consciously accessible.It is implicit — not always consciously accessible.
Type of KnowledgeStores 'what' knowledge (facts and events).Stores 'how' knowledge (skills and procedures).
Sub-typesFurther divided into Episodic memory (personal events) and Semantic memory (general facts/concepts).Not further sub-divided in the same way.
ExampleRemembering the date of India's Independence (15 August 1947), or recalling what you had for breakfast.Knowing how to ride a bicycle, swim, type on a keyboard, or play a musical instrument.
ForgettingMore susceptible to forgetting.Once learned, procedural memories are relatively resistant to forgetting.

Conclusion: Declarative memory deals with conscious knowledge of facts and events, whereas procedural memory deals with unconscious knowledge of skills and actions. Both are important components of long-term memory.

5Why does forgetting take place?

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6How is retrieval-related forgetting different from forgetting due to interference?

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7Define mnemonics. Suggest a plan to improve your own memory.

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3 more solved questions in Human Memory

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Frequently Asked Questions

What are the important topics in Human Memory for CBSE Class 11 Psychology?
Key topics in Human Memory include Nature of Memory, Stage Model of Memory, Working Memory, Levels of Processing. Study these first, then practise questions on each for Class 11 exams.
Are these NCERT Solutions for Human Memory free?
The first 4 of the 7 solutions on this page are open to read. The other 3 are free with a Super Tutor account — signing up is free and needs no card.
How should I revise Human Memory for Class 11 exams?
Learn the core ideas first, then work through the 96 practice questions on Human Memory. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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