Human Memory — NCERT Solutions
CBSE · Class 11 · Psychology
NCERT Solutions for Human Memory, CBSE Class 11 Psychology: 7 textbook questions solved step by step. Part of the CBSE Class 11 Psychology syllabus.
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Review Questions — Chapter: Human Memory (Class 11 Psychology)
1What is the meaning of the terms 'encoding', 'storage' and 'retrieval'?Show solution
Given: Three fundamental processes of memory are encoding, storage and retrieval.
Concept: Memory is not a single process but a system involving three interrelated stages.
Answer:
- Encoding: Encoding is the first stage of memory in which incoming information is registered and converted into a form that is compatible with the memory system. It is like translating raw sensory data into a mental representation. For example, when you read a word, you may encode it visually (how it looks), acoustically (how it sounds), or semantically (what it means).
- Storage: Storage refers to holding or retaining the encoded information in the memory system over a period of time. It is the process by which information is maintained in memory so that it can be used later. Storage can be brief (as in sensory or short-term memory) or relatively permanent (as in long-term memory).
- Retrieval: Retrieval is the process of bringing back the stored information into conscious awareness when it is needed. It is like searching for and finding a file stored in a computer. Retrieval can be in the form of recall (reproducing information without cues), recognition (identifying information when presented), or relearning (learning previously learned material again).
Conclusion: These three processes — encoding, storage, and retrieval — work together in an interrelated manner to make memory possible. A failure at any one stage can result in forgetting.
2How is information processed through sensory, short-term and long-term memory systems?Show solution
Given: The Stage Model of Memory (proposed by Atkinson and Shiffrin) describes three distinct stages through which information is processed.
Concept: Memory is compared to the working of a computer. Information flows through three stages — Sensory Memory → Short-Term Memory (STM) → Long-Term Memory (LTM).
Step-by-step explanation:
Stage 1 — Sensory Memory:
- All information from the environment first enters the sensory memory through our sense organs (eyes, ears, etc.).
- It holds a large amount of information but only for a very brief duration — less than a second for visual information (iconic memory) and about 3–4 seconds for auditory information (echoic memory).
- Most of this information decays rapidly. Only the information that is attended to moves to the next stage.
Stage 2 — Short-Term Memory (STM) / Working Memory:
- Information that is attended to from sensory memory enters STM.
- STM has a limited capacity — it can hold approximately (five to nine) chunks of information at a time (Miller's Law).
- The duration of STM is about 15–30 seconds without rehearsal.
- Through maintenance rehearsal (repetition), information can be kept active in STM.
- Through elaborative rehearsal (connecting new information to existing knowledge), information is transferred to LTM.
- STM is also called Working Memory because it is the memory we actively use while thinking, reasoning, and problem-solving.
Stage 3 — Long-Term Memory (LTM):
- Information that is sufficiently rehearsed or processed deeply moves from STM to LTM.
- LTM has an unlimited capacity and can store information for a lifetime.
- Information in LTM is organised and stored in a meaningful way.
- LTM includes declarative memory (facts and events) and procedural memory (skills and habits).
- Retrieval from LTM brings information back into STM for use.
Conclusion: Information flows from Sensory Memory → STM → LTM through the processes of attention and rehearsal. Retrieval brings information back from LTM to STM when needed.
3How are maintenance rehearsals different from elaborative rehearsals?Show solution
Given: Two types of rehearsal strategies are maintenance rehearsal and elaborative rehearsal.
Concept: Rehearsal is the process of repeating or processing information to keep it in memory or transfer it to long-term memory.
Differences between Maintenance Rehearsal and Elaborative Rehearsal:
| Basis | Maintenance Rehearsal | Elaborative Rehearsal |
|---|---|---|
| Definition | It involves simple, rote repetition of information to keep it active in STM. | It involves linking new information to already stored knowledge in a meaningful way. |
| Level of Processing | It is a shallow level of processing (structural or phonetic). | It is a deep level of processing (semantic). |
| Purpose | It is used to maintain information in STM for a short period. | It is used to transfer information from STM to LTM for long-term retention. |
| Effectiveness | It is less effective for long-term retention. | It is more effective for long-term retention. |
| Example | Repeating a phone number again and again until you dial it. | Relating a new concept in psychology to a real-life experience to understand and remember it better. |
Conclusion: While maintenance rehearsal merely keeps information alive in STM through repetition, elaborative rehearsal leads to deeper encoding and better long-term retention by connecting new information to existing knowledge.
4Differentiate between declarative and procedural memories.Show solution
Given: Long-term memory is classified into declarative and procedural memory.
Concept: This classification is based on the nature of the information stored and how it is expressed.
Differences between Declarative and Procedural Memory:
| Basis | Declarative Memory | Procedural Memory |
|---|---|---|
| Definition | It refers to memory for facts, events, and information that can be consciously recalled and stated (declared). | It refers to memory for skills, habits, and procedures — knowing how to do things. |
| Nature | It is explicit — consciously accessible. | It is implicit — not always consciously accessible. |
| Type of Knowledge | Stores 'what' knowledge (facts and events). | Stores 'how' knowledge (skills and procedures). |
| Sub-types | Further divided into Episodic memory (personal events) and Semantic memory (general facts/concepts). | Not further sub-divided in the same way. |
| Example | Remembering the date of India's Independence (15 August 1947), or recalling what you had for breakfast. | Knowing how to ride a bicycle, swim, type on a keyboard, or play a musical instrument. |
| Forgetting | More susceptible to forgetting. | Once learned, procedural memories are relatively resistant to forgetting. |
Conclusion: Declarative memory deals with conscious knowledge of facts and events, whereas procedural memory deals with unconscious knowledge of skills and actions. Both are important components of long-term memory.
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Sources & Official References
- NCERT Official — ncert.nic.in
- CBSE Academic — cbseacademic.nic.in
- CBSE Official — cbse.gov.in
- National Education Policy 2020 — education.gov.in
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