Productivity Enhancement Tools and Facilities
ICSE · Class 11 · Business Studies
Most important questions from Productivity Enhancement Tools and Facilities for ICSE Class 11 Business Studies board exam 2026. MCQs, short answer, and long answer questions with marks.
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Sample Questions
Which device in the retail industry reads the printed codes on products and transfers product information to a computer?
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Barcode Scanner
Step 1: In retail stores, products have a printed pattern of lines and numbers called a barcode. Step 2: A Barcode Scanner is an electronic device that reads these barcodes. Step 3: It transfers the product information (like name and price) to a computer, which calculates the total bill. Step 4: A POS machine handles transactions, a Card Swipe Machine processes card payments, and a Biometric System identifies people — none of them read barcodes. Step 5: Therefore, Barcode Scanner is the correct answer.
What does POS stand for in the retail industry?
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Point of Sale
Step 1: POS is a machine used in retail stores to handle transactions. Step 2: POS stands for Point of Sale — meaning the location where a customer makes a payment. Step 3: It handles cash, credit, debit card transactions, cheque payments, and can also manage inventory. Step 4: Options like 'Place of Service' or 'Payment of Sales' are not the correct full form of this term. Step 5: POS machines have replaced traditional cash registers in modern retail shops.
A Card Swipe Machine is also known as:
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Electronic Data Capture (EDC) Machine
Step 1: A Card Swipe Machine is a payment terminal provided by banks to retailers. Step 2: It is also known as an Electronic Data Capture (EDC) Machine. Step 3: The name 'Electronic Data Capture' refers to its function of electronically capturing card information from the customer's debit/credit card. Step 4: It reads the card number, CVV, and customer name, then transfers funds to the seller's account. Step 5: Options like 'Electronic Cash Register' or 'Digital Payment Module' are not the correct alternate names for this device.
The term 'Biometric' is derived from two Greek words. What do they mean?
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Bio = Life, Metric = Measure
Step 1: The chapter specifically explains the origin of the word 'biometric'. Step 2: 'Bio' comes from Greek meaning 'Life'. Step 3: 'Metric' comes from Greek meaning 'Measure'. Step 4: So 'Biometric' literally means measuring life — which refers to measuring the unique physical or behavioural characteristics of a person. Step 5: Other options like 'Body = Record' or 'Human = Identify' are incorrect meanings.
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