Change Management
ICSE · Class 11 · Business Studies
Quick revision notes for Change Management — ICSE Class 11 Business Studies. Key concepts, formulas, and definitions for last-minute revision.
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Key Topics to Revise
Meaning and Concept of Change Management
- Change means alteration of the status quo or modification of the existing situation.
- Change can be of three types: evolutionary, revolutionary and planned.
- Evolutionary change is gradual, slow and not visible.
Types of Change
- There are three major types of change: developmental, transitional and transformational.
- Developmental change improves current business procedures.
- Developmental change is incremental and non-disruptive, so resistance is usually lower.
Need for Planned Change
- Pressures for change come from both outside and inside the organisation.
- External forces for change are market situation, technology, population dynamics, and political and legal system.
- Market situation changes because of competition, changing consumer needs and new products or services.
Resistance to Change
- Resistance to change may be overt, implicit, immediate or deferred.
- A threat to go on strike is an overt form of resistance.
- Increased errors or mistakes are an implicit form of resistance.
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