Social Responsibility of Business and Business Ethics — Syllabus
ICSE · Class 11 · Commerce
What Social Responsibility of Business and Business Ethics covers in ICSE Class 11 Commerce: 4 topics, for the 2026-27 session.
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Topics in Social Responsibility of Business and Business Ethics
Meaning and Concept of Social Responsibility
- Business is a part of society and must follow the ethical norms of society.
- Social responsibility of business means taking decisions and performing actions that are desirable in terms of the objectives and values of society.
- It is broader than legal responsibility because legal duty may only require compliance with law, while social responsibility also includes voluntary action.
Need for Social Responsibility
- There is a debate on whether business should serve only owners or all affected sections of society.
- Some believe the only social responsibility of a firm is towards its owners.
- Others believe business must serve customers, employees, suppliers, government, and community.
Responsibilities of Business towards Different Interest Groups
- Responsibilities towards itself/owners include efficient conduct, adequate profit, production of quality goods, fair price, and non-exploitation by monopoly powers.
- Responsibilities towards shareholders and investors include safety of investment, fair returns, non-partiality, and proper information.
- Responsibilities towards customers include quality goods at fair prices, proper distribution, no hoarding, careful handling of complaints, and objective analysis of complaints.
Responsibility of Business towards Protection of Environment
- Business environment means the total of factors, forces, and institutions external to a firm that affect it.
- Arthur M. Weimer defined business environment as the climate or set of conditions, economic, social, political or institutional, in which business operations are conducted.
- Pollution is the injection of harmful substances into the environment.
Key Concepts
Central concept: Business as a social institution must act responsibly, ethically, and with concern for society, stakeholders, and the environment
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Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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