Outsourcing
ICSE · Class 12 · Business Studies
Most important questions from Outsourcing for ICSE Class 12 Business Studies board exam 2026. MCQs, short answer, and long answer questions with marks.
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Sample Questions
Which organisation is the outsourced in the Infosys and Hewitt Associates example?
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Hewitt Associates
Hewitt Associates is the external agency that agrees to perform the function, so it is the outsourced.
Who is the service provider in outsourcing?
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The agency or individual who actually performs the function or process
The service provider is the party that actually performs the function or process.
Which statement best describes a basic advantage of outsourcing for the outsourcer?
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Focus on core functions and processes
One major advantage to the outsourcer is that it can focus on its core functions and processes.
Which of the following is a disadvantage to the outsourcer?
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Risk of leakage of business secrets
A disadvantage to the outsourcer is the risk of leakage of business secrets.
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