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Directing

CBSE · Class 12 · Business Studies

NCERT Solutions for Directing — CBSE Class 12 Business Studies.

51 questions84 flashcards5 concepts

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An infographic illustrating the core concept of directing as a managerial function, showing it as the process of instructing, guiding, counselling, motivating, and leading people to achieve organizati
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14 Questions Solved · 1 Section

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Exercises

1What is informal communication?Show solution
Communication that takes place without following the formal lines of communication is called informal communication. It is also known as the grapevine.

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2Which style of leadership does not believe in use of power unless it is absolutely essential?Show solution
The style that does not believe in the use of power unless it is absolutely essential is laissez-faire or free-rein leadership.

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3Which element in the communication process involves converting the message into words, symbols, gestures etc.?Show solution
The element that involves converting the message into words, symbols, gestures etc. is encoding.

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4The workers always try to show their inability when any new work is given to them. They are always unwilling to take up any kind of work. Due to sudden rise in demand a firm wants to meet excess orders. The supervisor is finding it difficult to cope up with the situation. State the element of directing that can help the supervisor in handling the problem.Show solution
The element of directing that can help the supervisor is motivation. The workers are unwilling to work, so the supervisor should use motivating factors to make them willing to perform and handle excess orders effectively.

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1What are semantic barriers of communication?Show solution
Semantic barriers are the barriers related to the meaning of words and sentences. They arise during encoding and decoding of a message when words, symbols, translations, or assumptions create misunderstanding. Examples include badly expressed messages, different meanings of the same word, faulty translations, unclarified assumptions, technical jargon, and body language/gesture decoding issues.

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2Explain the process of motivation with the help of a diagram.Show solution

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3State the different networks of grapevine communications.Show solution
The different grapevine communication networks are single strand, gossip, probability, and cluster.

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4Explain any three principles of Directing.
5In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like to be contradicted. As a result, employees always feel they are under stress and they take least initiative and fear to express their opinions and problems before the manager. What is the problem in the way authority is being used by the manager?
6A reputed hostel, GyanPradan provides medical aid and free education to children of its employees. Which incentive is being highlighted here? State its category and name any two more incentives of the same category.
1Discuss Maslow's Need Hierarchy theory of motivation.
2What are the common barriers to effective communication? Suggest measures to overcome them.
3Explain different financial and non-financial incentives used to motivate employees of a company?
4In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication?

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Frequently Asked Questions

What are the important topics in Directing for CBSE Class 12 Business Studies?
Directing covers several key topics that are frequently asked in CBSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Directing — CBSE Class 12 Business Studies?
Understand the core concepts first, then work through the 51 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.
Where can I get free NCERT Solutions for Directing Class 12 Business Studies?
This page has free step-by-step NCERT Solutions for every exercise question in Directing (CBSE Class 12 Business Studies) — written the way examiners award marks: given, formula, working, answer.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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