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Staffing

CBSE · Class 12 · Business Studies

NCERT Solutions for Staffing — CBSE Class 12 Business Studies.

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An infographic defining staffing as the managerial function of filling and keeping filled positions in an organization, encompassing recruitment, selection, training, development, promotion, compensat
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Exercises

1What is meant by staffing?Show solution
Staffing means putting people to jobs. It is the management function concerned with filling and keeping filled the positions in the organisation structure with the right people.

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2State the two important sources of recruitment.Show solution
The two important sources of recruitment are internal sources and external sources.

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3The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with their frequent calls. Suggest the remedy. (Hint: training)Show solution
The remedy is to arrange training for the workers so that they can learn to operate the new machines themselves. This will reduce their dependence on the supervisor.

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4The quality of production is not as per standards. On investigation it was observed that most of the workers were not fully aware of the proper operation of the machinery. What could be the way to improve the quality of production to meet the standards? (training).Show solution
The workers should be given training in the proper operation of the machinery. This will improve their skill and help production meet the required standards.

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5The workers of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit of engineer is made which causes high overhead charges. How can this problem be removed. (vestibule training)Show solution
The problem can be removed by using vestibule training. In this method, workers learn on the same equipment in a classroom-like setup away from the actual work floor, so production is not interrupted and overhead charges are reduced.

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1What is meant by recruitment? How is it different from selection?Show solution
Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organisation. Selection is the process of choosing the best person out of the applicants. Recruitment creates a pool of candidates, while selection picks the right one from that pool.

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2An organisation provides security services. It requires such candidates who are reliable and don't leak out the secrets of their clients. What steps should be incorporated in selection process?Show solution
Since the organisation needs reliable candidates who will not leak client secrets, the selection process should be strict. It should include preliminary screening, selection tests, employment interview, reference and background checks, and medical examination before the final selection decision and job offer. The reference checks are especially important for verifying reliability and character.

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3A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Explain the method of recruitment that the company should adopt in the given circumstances to meet the order.Show solution
The company should use direct recruitment. In this method, a notice is placed on the notice-board and job-seekers assemble on the specified date for selection on the spot. It is suitable for casual vacancies and urgent work, like meeting an extra order during a festival.

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4Distinguish between training and development.Show solution
Training is a process of increasing knowledge and skills to do a specific job better; it is generally short term and job oriented. Development is broader; it is a continuous process that helps overall growth and is career oriented.

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5Why are internal sources of recruitment considered to be more economical?Show solution
Internal sources are more economical because candidates are already in the organisation. So the firm saves money on advertising, screening, selection, and induction training. Also, existing employees can be evaluated more accurately and quickly.

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6'No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job.' ElucidateShow solution
An organisation can be successful only when it has the right kind of people for the right job. Staffing ensures that positions in the organisation structure are filled and kept filled with competent people. This leads to better performance, higher productivity, and the survival and growth of the enterprise.

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1'Human resource management includes many specialized activities and duties.' Explain.Show solution
Human Resource Management includes many specialised activities and duties. These include recruitment, job analysis, compensation and incentive plans, training and development, labour and union relations, grievance handling, social security and welfare, and defending the company in legal cases.

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2Explain the procedure for selection of employees.Show solution
The procedure for selection of employees includes these steps: preliminary screening, selection tests, employment interview, reference and background checks, selection decision, medical examination, job offer, and contract of employment. These steps help the organisation choose the best candidate.

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3What are the advantages of training to the individual and to the organisation?
4aState the source of recruitment highlighted in the case above.
4bState four benefits of the above identified source of recruitment.
5aOutline the process of staffing the company should follow.
5bWhich sources of recruitment the company should rely upon. Give reasons for your recommendation.
5cOutline the process of selection the company should follow with reasons.
6aAs an HR manager what problems do you see in the company?
6bHow do you think it can be resolved and what would be its impact on the company?
7aPoint out, what functions is she supposed to perform?
7bWhat problems do you foresee in her job?
7cWhat steps is she going to take to perform her job efficiently?
7dHow significant is her role in the organisation?

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Frequently Asked Questions

What are the important topics in Staffing for CBSE Class 12 Business Studies?
Staffing covers several key topics that are frequently asked in CBSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Staffing — CBSE Class 12 Business Studies?
Understand the core concepts first, then work through the 56 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.
Where can I get free NCERT Solutions for Staffing Class 12 Business Studies?
This page has free step-by-step NCERT Solutions for every exercise question in Staffing (CBSE Class 12 Business Studies) — written the way examiners award marks: given, formula, working, answer.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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