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Chapter 14 of 14
Concept Maps

Corporate Communication and Public Relations — Concept Maps

CBSE · Class 12 · Home Science

4 concept maps of Corporate Communication and Public Relations for CBSE Class 12 Home Science, each also written out as a text outline.

55 questions68 flashcards5 concepts

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An infographic illustrating how corporate communication shapes the perception of various stakeholders (public, employees, investors, competitors) and its impact on an organization's success and reputa
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4 Concept Maps

Corporate Communication and PR Overview

Corporate Communication and PR Overview

The map in words

  • Corporate Communication & PR
    • Internal Communication
      • Employee Relations
      • Management Communication
      • Corporate Culture
      • Policy Dissemination
    • External Communication
      • Media Relations
      • Customer Relations
      • Government Liaison
      • Community Relations
    • PR Functions
      • Press Relations
      • Advertising
      • Publications
      • Crisis Management
    • Skills Required
      • Listening Skills
      • Presentation Skills
      • Negotiation Skills
      • Writing Skills
    • Technology
      • ICT Tools
      • Digital Media
      • Social Platforms
      • Communication Software

Corporate Communication and Public Relations - Complete Overview

Corporate Communication and Public Relations - Complete Overview

The map in words

  • Corporate Communication & PR
    • Corporate Communication
      • Significance
        • Public Perception Control
        • Stakeholder Management
        • Reputation Management
      • Functions
        • Brand Management
        • Crisis Control
        • Global Communications
        • Stakeholder Relations
      • Types
        • Internal Communication
          • Vertical Flow
          • Horizontal Flow
          • Diagonal Flow
        • External Communication
          • Government Relations
          • Customer Relations
          • Media Relations
    • Public Relations
      • Definitions
        • Art and Science
        • Mutual Understanding
        • Ethical Practices
      • Functions
        • Press Relations
        • Advertising
        • Publications
        • Media Coordination
        • Constituent Relations
      • Seven Principles
        • Tell Truth
        • Prove with Action
        • Listen to Customer
        • Manage for Tomorrow
        • Company Wide Function
        • People Express Character
        • Remain Calm
    • Communication Skills
      • 7 Cs Framework
        • Conciseness
        • Concreteness
        • Clarity
        • Completeness
        • Courtesy
        • Correctness
        • Consideration
      • Essential Skills
        • Listening Skills
        • Interpersonal Skills
        • Negotiation Skills
        • Presentation Skills
        • Rapport Building
      • Technical Skills
        • Decision Making
        • Time Management
        • Stress Management
        • Public Speaking
    • Technology Impact
      • ICT Revolution
        • Global Reach
        • Digital Technologies
        • Processing Methods
      • Modern Applications
        • Social Media
        • Digital Platforms
        • Mobile Communications

Corporate Communication and Public Relations Overview

Corporate Communication and Public Relations Overview

The map in words

  • Corporate Communication & PR
    • Corporate Communication
      • Internal Communication
        • Employee Engagement
        • Management Updates
        • Training Programs
      • External Communication
        • Media Relations
        • Customer Communication
        • Government Relations
      • Functions
        • Brand Management
        • Crisis Communication
        • Reputation Management
    • Public Relations
      • Press Relations
        • Press Releases
        • Media Conferences
        • Journalist Relations
      • Publications
        • Brochures
        • Newsletters
        • Annual Reports
      • Advertising
        • Campaign Planning
        • Media Selection
        • Budget Management
      • Community Relations
        • Local Engagement
        • CSR Programs
        • Stakeholder Meetings
    • Communication Skills
      • Listening Skills
        • Active Hearing
        • Understanding
        • Responding
      • Presentation Skills
        • Content Development
        • Visual Design
        • Delivery Techniques
      • Technology Skills
        • Digital Platforms
        • Social Media
        • Video Conferencing

Corporate Communication and Public Relations

Corporate Communication and Public Relations

The map in words

  • Corporate Communication and Public Relations
    • Corporate Communication
    • Public Relations
    • Internal Communication
    • External Communication
    • Functions of PR
    • Major Areas of PR Activity
    • Seven Principles of Public Relations
    • Communication Skills

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Frequently Asked Questions

What are the important topics in Corporate Communication and Public Relations for CBSE Class 12 Home Science?
Key topics in Corporate Communication and Public Relations include Meaning and Significance of Corporate Communication, Public Relations: Meaning, Nature, and Scope, Types of Communication in an Organisation, Written Media of Internal and External Communication. Study these first, then practise questions on each for the CBSE Class 12 board exam.
What do the concept maps for Corporate Communication and Public Relations show?
The 4 maps show how the ideas in Corporate Communication and Public Relations connect: Corporate Communication and PR Overview; Corporate Communication and Public Relations - Complete Overview. Each map is also written out as an outline on this page.
How should I revise Corporate Communication and Public Relations for the CBSE Class 12 board exam?
Learn the core ideas first, then work through the 55 practice questions on Corporate Communication and Public Relations. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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