Consumer Protection
NIOS · Class 10 · Business Studies
Flashcards for Consumer Protection — NIOS Class 10 Business Studies. Quick Q&A cards covering key concepts, definitions, and formulas.
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What is consumer protection?
Answer
Consumer protection refers to the steps necessary to be taken or measures required to be accepted to protect consumers from business malpractices. It helps consumers get safety, fairness, and remedies…
Why is consumer protection needed?
Answer
Consumer protection is needed because consumers are often helpless against unfair business practices. They may be misled by advertisements, receive defective goods, or suffer from poor services. Many …
Who are the three parties involved in consumer protection?
Answer
The three parties are consumers, businessmen, and government. Consumers should protect their own interests, businessmen should follow fair practices, and government should make and enforce laws for co…
What should consumers do to protect themselves?
Answer
Consumers should be aware of their rights, use those rights, and not depend only on the good sense of businessmen. They should also attend consumer training programmes and learn about remedies availab…
What is adulteration?
Answer
Adulteration means adding something inferior to a product being sold. It may be harmful or simply of lower quality. For example, edible oil, spices, tea leaves, petrol, and other goods may be adultera…
What are spurious products?
Answer
Spurious products are fake goods that have little or no value instead of the real product. They are often found in medicines, drugs, and health care products, where the item sold is not the genuine on…
What is meant by false weights and measures?
Answer
False weights and measures are used when traders cheat buyers by giving less quantity, length, or weight than what is claimed. This can happen with vegetables, cereals, fabrics, or packaged goods. Eve…
What are duplicate goods?
Answer
Duplicate goods are goods that carry a mark or name suggesting superior quality, but they are not truly what they claim to be. Such goods may be locally made and sold as imported items, or they may us…
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