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Social Influence and Group Processes — NCERT Solutions

CBSE · Class 12 · Psychology

NCERT Solutions for Social Influence and Group Processes, CBSE Class 12 Psychology: 5 textbook questions solved step by step. Covers Review Questions.

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An infographic illustrating the key characteristics that define a group, such as two or more individuals, perceived belonging, common motives/goals, interdependence, interaction, and structured roles/
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Review Questions

1Compare and contrast formal and informal groups, and ingroups and outgroups.Show solution

Formal groups and informal groups differ in how they are formed and organised. In formal groups, the functions of the group are stated explicitly and formally. Their formation is based on specific rules or laws, and members have definite roles and a set of norms. A university is an example of a formal group.

In informal groups, the formation is not based on rules or laws, and there is a close relationship among members. Their roles are not formally fixed.

Ingroups and outgroups are based on membership and comparison. An ingroup is one's own group, while an outgroup is another group. We use the word “we” for the ingroup and “they” for the outgroup. Ingroup members are usually seen as similar, viewed favourably, and thought to have desirable traits. Outgroup members are often viewed less favourably and seen as different.

So, formal/informal groups are distinguished by structure and rules, whereas ingroup/outgroup are distinguished by membership and social comparison.

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2Are you a member of a certain group? Discuss what motivated you to join that group.Show solution

Yes, a person can be a member of many groups such as family, class, friends, sports team, club, or community. According to the chapter, people join groups because they satisfy several needs. The main motivations are:

  • Security: groups reduce insecurity and provide comfort and protection.
  • Status: membership in an important group gives recognition and a sense of power.
  • Self-esteem: being part of a prestigious group improves self-worth and social identity.
  • Satisfaction of psychological and social needs: groups give belongingness, attention, love, and support.
  • Goal achievement: some goals cannot be achieved alone, so people join groups to accomplish them.
  • Knowledge and information: groups provide information and broaden our understanding.

So, if I were to answer personally, I would say I joined a group because it gave me belongingness, support, and a chance to achieve a common goal.

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3How does Tuckman's stage model help you to understand the formation of groups?Show solution

Tuckman's stage model helps us understand that groups do not form at once; they develop through stages over time. The chapter gives five stages:

  1. Forming: members first meet; there is uncertainty, excitement, and apprehension.
  2. Storming: intragroup conflict appears about goals, control, and tasks.
  3. Norming: members develop group norms and a positive group identity.
  4. Performing: the group structure is accepted and members work towards achieving the goal.
  5. Adjourning: for some groups, the group is disbanded after the task is over.

This model helps us understand that group formation is a process, not a single event. It also shows how a group changes from uncertainty to conflict, then to cooperation, productive work, and sometimes ending. The chapter also notes that groups may not always move neatly in one sequence; some stages may overlap, repeat, or be skipped.

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4How do groups influence our behaviour?

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5How can you reduce social loafing in groups? Think of any two incidents of social loafing in school. How did you overcome it?

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Frequently Asked Questions

What are the important topics in Social Influence and Group Processes for CBSE Class 12 Psychology?
Key topics in Social Influence and Group Processes include Nature of Groups, Why People Join Groups, Group Formation, Stages of Group Formation. Study these first, then practise questions on each for the CBSE Class 12 board exam.
Are these NCERT Solutions for Social Influence and Group Processes free?
The first 3 of the 5 solutions on this page are open to read. The other 2 are free with a Super Tutor account — signing up is free and needs no card.
How should I revise Social Influence and Group Processes for the CBSE Class 12 board exam?
Learn the core ideas first, then work through the 49 practice questions on Social Influence and Group Processes. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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