Manager and Managerial Roles — Syllabus
ICSE · Class 11 · Business Studies
What Manager and Managerial Roles covers in ICSE Class 11 Business Studies: 4 topics, for the 2026-27 session.
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Topics in Manager and Managerial Roles
Meaning and Definition of a Manager
- A manager coordinates the activities and efforts of a formal group of persons to achieve common goals.
- A manager gets things done through and with others, who are called subordinates.
- A manager performs planning, organising, staffing, directing and controlling.
Mintzberg’s Managerial Roles
- Henry Mintzberg identified ten managerial roles in his book The Nature of Managerial Work.
- These ten roles are grouped into three categories: Interpersonal, Informational and Decisional.
- Interpersonal roles are derived from the formal authority of a manager.
Management: Meaning and Concept
- Management is a goal-oriented process.
- Success in management is measured by the extent to which goals are achieved.
- Management is all pervasive, so it is needed in business and non-business organisations alike.
Definitions of Management by Different Thinkers
- Stanley Vance described management as decision-making and control over human actions for attaining predetermined goals.
- Harold Koontz and O'Donnell described management as getting things done through and with the help in formally organised group.
- F. W. Taylor described management as knowing what to do and seeing that it is done in the best and the cheapest way.
Key Concepts
Central concept: Management as a goal-oriented process and the manager as a coordinating role-holder
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Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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