Manager and Managerial Roles — Chapter Summary
ICSE · Class 11 · Business Studies
Summary of Manager and Managerial Roles for ICSE Class 11 Business Studies. Part of the ICSE Class 11 Business Studies syllabus.
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Overview
Management is the process of achieving goals through people and resources. A manager coordinates the activities of a formal group, gets work done through subordinates, and performs planning, organising, staffing, directing and controlling. Mintzberg’s view shows that a manager’s work is not limited
Key Concepts
A manager is an individual who
A manager is an individual who coordinates the activities and efforts of a formal group to achieve common goals. A manager gets things done through an
Henry Mintzberg identified ten roles
Henry Mintzberg identified ten roles in his book The Nature of Managerial Work. These roles are grouped into three categories: interpersonal roles, in
These roles are figurehead
These roles are figurehead, leader and liaison. They are connected with authority, people and relationships inside and outside the organisation.
These roles are monitor
These roles are monitor, disseminator and spokesperson. They focus on receiving, sharing and presenting information.
These roles are entrepreneur
These roles are entrepreneur, disturbance handler, resource allocator and negotiator. They involve making important decisions and handling change, pro
Learning Objectives
- Understand the meaning and definition of a manager
- Identify Mintzberg’s ten managerial roles and their three categories
- Explain the meaning and concept of management
- Distinguish between effectiveness and efficiency
- Describe the main characteristics or features of management
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Sources & Official References
Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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