Communication in Commercial Organisation — Chapter Summary
ICSE · Class 9 · Commercial Studies
Summary of Communication in Commercial Organisation for ICSE Class 9 Commercial Studies. Part of the ICSE Class 9 Commercial Studies syllabus.
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Overview
Communication is the sharing of information and ideas to create mutual understanding between people. It is essential in daily life and even more important in commercial organisations, where people must work together as a team. The word comes from the Latin word communis, meaning to share. Communicat
Key Concepts
Communication means sharing facts
Communication means sharing facts, ideas, opinions, and emotions between two or more persons so that mutual understanding is created.
Newman and Summers described communication as
Newman and Summers described communication as an exchange of facts, ideas, opinions or emotions by two or more persons. Allen described it as a bridge
Communication is a two
Communication is a two-way, ongoing, pervasive, goal-oriented, dynamic process. It creates mutual understanding, consists of facts, ideas and emotions
The main elements are sender
The main elements are sender, encoding, channel and medium, receiver, decoding, feedback, storing, and retrieving. The sender encodes the message, the
A medium is the form used
A medium is the form used to carry the message, while a channel is the path or means through which it travels. A letter is the medium and mail service
Learning Objectives
- Define communication clearly
- Explain the characteristics of communication
- Describe the elements of the communication process
- Understand the role of communication in a commercial organisation
Frequently Asked Questions
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Sources & Official References
Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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