Different Methods of Communication — Chapter Summary
ICSE · Class 9 · Commercial Studies
Summary of Different Methods of Communication for ICSE Class 9 Commercial Studies. Part of the ICSE Class 9 Commercial Studies syllabus.
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Overview
Communication in business and everyday work happens in many ways. Letters and memos are used for written communication, telephone and face-to-face conversation are spoken forms, e-mail and video conferencing are telecommunication methods, and posters, signs, colour, and other symbols are forms of no
Key Concepts
Letters are an indispensable means
Letters are an indispensable means of business communication. They help widen contacts, share information, provide authoritative proof, create a recor
A good business letter must have
A good business letter must have clarity, correctness, completeness, conciseness, and courtesy. These qualities make the message easy to understand, a
A memo is a short form
A memo is a short form of memorandum used for internal communication between managers and workers or officers of the same level. It is never sent outs
Telephone is an oral communication device
Telephone is an oral communication device used to exchange urgent information, make appointments, and establish contacts. It saves time, gives immedia
Face
Face-to-face communication means direct personal talk between two individuals or a small group. It includes interviews, meetings, and conferences. Fac
Learning Objectives
- Explain letters as a means of communication
- Describe communication through memo
- Explain telephone conversation
- Analyse face-to-face communication
- Discuss methods of telecommunication
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Sources & Official References
Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.
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