Staff Morale
ICSE · Class 12 · Business Studies
Quick revision notes for Staff Morale — ICSE Class 12 Business Studies. Key concepts, formulas, and definitions for last-minute revision.
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Meaning and Definitions of Staff Morale
- Morale refers to the mental condition or attitudes of individuals and groups in an organisation.
- Good morale shows employee enthusiasm, loyalty, and willingness to cooperate.
- Poor morale shows dislike of the job and the organisation, and lack of cooperation.
Definitions by Important Authors
- Theo Haimann defined morale as the state of mind and emotions that affect attitude and willingness to work, which in turn affects individual and organisational objectives.
- William Spriegel defined morale as cooperative attitude or mental health of a number of people related to each other on some basis.
- McFarland described morale as basically a group phenomenon showing favourable or unfavourable attitudes of employees collectively toward their work, company, tasks, working conditions, fellow workers,
Characteristics of Staff Morale
- Morale is primarily a psychological concept.
- Morale is a relative concept and must be described as high or low.
- Morale is a group phenomenon and represents the sum total of employees' attitudes, feelings, and sentiments.
Importance of High Morale
- High morale helps employees cooperate fully with management.
- High morale increases enthusiasm for better performance.
- High morale is important for long-term efficiency and effectiveness.
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