Staff Morale — Flashcards

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Staff morale refers to the mental condition or attitudes of individuals and groups in an organisation. It is reflected in employee enthusiasm, loyalty, and willingness to cooperate for organisational …

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Theo Haimann defined morale as: 'The state of mind and emotions, affecting the attitude and willingness to work, which in turn affects individual and organisational objectives'. This definition shows …

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William Spriegel defined morale as: 'Cooperative attitude or mental health of a number of people who are related to each other on some basis'. The definition stresses cooperation and the mental well-b…

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Morale is a group phenomenon because it is the sum total of employees' attitudes, feelings, and sentiments. It forms a common group attitude and is not just the feeling of one person.

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Morale is dynamic and long-term. It cannot be built overnight and needs continuous effort from management. It changes with job conditions, leadership, and employee experiences.

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Morale is not simply present or absent. It must be described as high or low. A group can have strong morale or weak morale, but morale itself is a relative condition.

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Morale is contagious because employees transmit their attitudes to one another. Positive attitudes can spread through a group, and negative attitudes can also spread easily.

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Morale is intangible and subjective, so it cannot be measured directly. It is usually judged through indirect signs such as absenteeism, turnover, grievances, and employee behaviour.