Staff Motivation
ICSE · Class 12 · Business Studies
Quick revision notes for Staff Motivation — ICSE Class 12 Business Studies. Key concepts, formulas, and definitions for last-minute revision.
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Meaning and Definition of Staff Motivation
- Motivation comes from the word 'motive', which means the urge to do something.
- It is a psychological concept based on human needs.
- Motivation causes goal-directed behaviour.
Characteristics of Staff Motivation
- Motivation is a psychological concept.
- Motivation is total, not piece-meal; an employee cannot be motivated in parts.
- Motivation is a continuous process, not a time-bound programme.
Difference between Motivation and Morale
- Motivation is an individual's willingness to work, while morale is largely a group phenomenon.
- Motivation is a function of needs and incentives; morale is a function of interpersonal relationships within the group.
- Motivation can be created through both rewards and penalties, but morale can be created only through positive means.
Importance of Staff Motivation
- Motivation improves productivity and overall performance.
- It lowers turnover.
- It helps in attracting competent people because an enterprise with incentives gets a better reputation in the labour market.
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