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Chapter 15 of 21
Syllabus

Different Methods of Communication — Syllabus

ICSE · Class 9 · Commercial Studies

What Different Methods of Communication covers in ICSE Class 9 Commercial Studies: 4 topics, for the 2026-27 session.

69 questions42 flashcards5 concepts

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4 Topics · ICSE Class 9 Commercial Studies · 2026-27

Topics in Different Methods of Communication

1

1. Letters

  • Letters are an indispensable means of business communication.
  • Business letters help widen contacts when personal visits are not possible.
  • Letters are useful for sharing information such as change of address, opening of a new branch, expansion of a branch, launching of a new product, or admission of a new partner.
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2. Essentials of a Good Business Letter

  • Clarity means the message must be clear at first reading.
  • Correctness means correct facts, spelling, grammar, style, layout, and timing.
  • Completeness means all necessary facts must be included.
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3. Memo

  • Memo is the short form of memorandum.
  • The literal meaning of memorandum is a note to assist the memory.
  • A memo is used for internal communication only.
4

4. Telephone Conversation

  • Telephone and mobile phone are popular methods of oral communication.
  • Telephone is used to exchange urgent information, make appointments, and establish contacts.
  • It saves time by providing immediate contact.

Key Concepts

Central concept: Methods of communication in business and daily organisational life

Written communicationSpoken communicationTelecommunicationNon-verbal communicationSocial mediaFive C's of correspondence

Work through every topic in Different Methods of Communication with notes and quizzes

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Frequently Asked Questions

What are the important topics in Different Methods of Communication for ICSE Class 9 Commercial Studies?
Key topics in Different Methods of Communication include Letters, Essentials of a Good Business Letter, Memo, Telephone Conversation. Study these first, then practise questions on each for Class 9 exams.
How should I revise Different Methods of Communication for Class 9 exams?
Learn the core ideas first, then work through the 69 practice questions on Different Methods of Communication. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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