Outsourcing — Important Questions
NIOS · Class 10 · Business Studies
73 important questions from Outsourcing for NIOS Class 10 Business Studies, with answers. Includes multiple choice and multiple correct questions.
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Important Questions from Outsourcing
What does BPO stand for?
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Business Process Outsourcing
BPO means Business Process Outsourcing.
Which pair is correctly matched with back office outsourcing?
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Billing and purchasing
Back office outsourcing includes internal business functions such as billing or purchasing.
Which pair is correctly matched with front office outsourcing?
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Marketing and technical support
Front office outsourcing includes customer-related services such as marketing or technical support.
Which term is used for the BPO industry because of its proximity to the IT industry?
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ITES
The BPO industry is also termed ITES, meaning Information Technology Enabled Service.
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