Outsourcing
NIOS · Class 10 · Business Studies
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Quick Quiz: Outsourcing
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What is outsourcing in business studies?
Which process is the most common model of outsourcing that sends jobs overseas to countries like India or China?
Which activity is explicitly not outsourcing?
Which task is a common example of work outsourced to BPOs?
Sample Questions
What does BPO stand for?
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Business Process Outsourcing
BPO means Business Process Outsourcing.
Which pair is correctly matched with back office outsourcing?
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Billing and purchasing
Back office outsourcing includes internal business functions such as billing or purchasing.
Which pair is correctly matched with front office outsourcing?
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Marketing and technical support
Front office outsourcing includes customer-related services such as marketing or technical support.
Which term is used for the BPO industry because of its proximity to the IT industry?
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ITES
The BPO industry is also termed ITES, meaning Information Technology Enabled Service.
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