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Outsourcing

NIOS · Class 10 · Business Studies

Quick revision notes for Outsourcing — NIOS Class 10 Business Studies. Key concepts, formulas, and definitions for last-minute revision.

73 questions30 flashcards5 concepts

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Key Topics to Revise

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1. Meaning and Basic Idea of Outsourcing

  • Outsourcing means contracting a task, operation, job, or process to another party for a significant period of time.
  • The task could have been done by employees within the company, but it is assigned outside.
  • Outsourcing functions can be performed on-site or off-site.
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2. Business Process Outsourcing

  • Business Process Outsourcing is the contracting of a specific business task to a third-party service provider.
  • It is usually done as a cost-saving measure.
  • Companies use BPO to maintain their market position.
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3. Advantages of BPO

  • BPO cuts operational costs considerably and can result in huge profits.
  • It increases customer satisfaction and customer retention.
  • It helps increase productivity.
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4. Knowledge Process Outsourcing

  • KPO is a new phenomenon picking pace in India.
  • It is the upward shift of BPO in the value chain.
  • KPO focuses on knowledge expertise, not only process expertise.

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Full Notes

Key Concepts

Outsourcing means giving work that couldOff shoring is the most commonBPO is the contracting ofBack office outsourcing includes internal businessFront office outsourcing includes customer

Frequently Asked Questions

What are the important topics in Outsourcing for NIOS Class 10 Business Studies?
Outsourcing covers several key topics that are frequently asked in NIOS Class 10 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Outsourcing — NIOS Class 10 Business Studies?
Understand the core concepts first, then work through the 73 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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