Skip to main content
Super TutorResources
Chapter 11 of 20
Syllabus

Outsourcing — Syllabus

NIOS · Class 10 · Business Studies

What Outsourcing covers in NIOS Class 10 Business Studies: 4 topics, for the 2026-27 session. Part of the NIOS Class 10 Business Studies syllabus.

73 questions30 flashcards5 concepts

Interactive on Super Tutor

Studying Outsourcing? Get the full interactive chapter.

Quizzes, flashcards, AI doubt-solver and a step-by-step study plan — built for syllabus and more.

Try Super Tutor — Free

Free trial, no card needed.

4 Topics · NIOS Class 10 Business Studies · 2026-27

Topics in Outsourcing

1

1. Meaning and Basic Idea of Outsourcing

  • Outsourcing means contracting a task, operation, job, or process to another party for a significant period of time.
  • The task could have been done by employees within the company, but it is assigned outside.
  • Outsourcing functions can be performed on-site or off-site.
2

2. Business Process Outsourcing

  • Business Process Outsourcing is the contracting of a specific business task to a third-party service provider.
  • It is usually done as a cost-saving measure.
  • Companies use BPO to maintain their market position.
3

3. Advantages of BPO

  • BPO cuts operational costs considerably and can result in huge profits.
  • It increases customer satisfaction and customer retention.
  • It helps increase productivity.
4

4. Knowledge Process Outsourcing

  • KPO is a new phenomenon picking pace in India.
  • It is the upward shift of BPO in the value chain.
  • KPO focuses on knowledge expertise, not only process expertise.

Key Concepts

Central concept: Outsourcing

Meaning of outsourcingOff shoringBusiness Process OutsourcingKnowledge Process OutsourcingITESAdvantages of outsourcingBPO categoriesDifference between BPO and KPO

Work through every topic in Outsourcing with notes and quizzes

Start This Chapter

Frequently Asked Questions

What are the important topics in Outsourcing for NIOS Class 10 Business Studies?
Key topics in Outsourcing include Meaning and Basic Idea of Outsourcing, Business Process Outsourcing, Advantages of BPO, Knowledge Process Outsourcing. Study these first, then practise questions on each for the NIOS Class 10 board exam.
How should I revise Outsourcing for the NIOS Class 10 board exam?
Learn the core ideas first, then work through the 73 practice questions on Outsourcing. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

More resources for Outsourcing

All NIOS Class 10 Business Studies Syllabus

For serious students

Get the full Outsourcing chapter — start free.

Quizzes, flashcards, an AI doubt solver and a study plan for NIOS Class 10 Business Studies. Free to start, no card needed.

Try Super Tutor Free
Try this chapter free