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Communication Services — Revision Notes

NIOS · Class 10 · Business Studies

Communication Services revision notes for NIOS Class 10 Business Studies: 4 topics in quick points. Part of the NIOS Class 10 Business Studies syllabus.

43 questions40 flashcards5 concepts

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An infographic highlighting the critical importance of communication in management, such as acting as a basis of coordination, smooth working, decision making, managerial efficiency, promoting coopera
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Key Topics to Revise

1

Meaning and Process of Communication

  • Communication is a process of sharing facts, ideas, opinions, thoughts and information through speech, writing, gestures or symbols between two or more persons.
  • Communication happens when a sender sends a message to a receiver.
  • The communication process is complete when the receiver understands the message and gives feedback.
2

Types of Communication

  • Communication can be verbal or non-verbal.
  • Verbal communication uses words and includes oral and written communication.
  • Oral communication is communication through spoken words, such as lectures, meetings, group discussions, conferences and telephonic conversations.
3

Means of Communication

  • Means of communication are the ways used to send messages when face-to-face contact is not possible.
  • Letters are a low-cost written means of communication and help keep a record.
  • Telegrams are used for urgent written messages and are charged according to the number of words used, including the address of the receiver and the sender's name.
4

Barriers to Effective Communication

  • Barriers block the smooth interchange of ideas and information.
  • There are eight listed barriers to effective communication: badly expressed message, screening or filtering, inattention, unclarified assumptions, resistance to change, mutual distrust, status and pos
  • Badly expressed message leads to confusion because of poor wording, lack of clarity, inadequate vocabulary or inappropriate language.

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Full Notes

Key Concepts

Communication is a process of sharingThe sender is the person whoThe receiver is the person whoThe message is the subject matterFeedback is the receiver's response

Frequently Asked Questions

What are the important topics in Communication Services for NIOS Class 10 Business Studies?
Key topics in Communication Services include Meaning and Process of Communication, Types of Communication, Means of Communication, Barriers to Effective Communication. Study these first, then practise questions on each for the NIOS Class 10 board exam.
How should I revise Communication Services for the NIOS Class 10 board exam?
Learn the core ideas first, then work through the 43 practice questions on Communication Services. Revise definitions regularly and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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