Consumer Beware! Be Aware
NIOS · Class 10 · Home Science
Flashcards for Consumer Beware! Be Aware — NIOS Class 10 Home Science. Quick Q&A cards covering key concepts, definitions, and formulas.
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Who is a consumer?
Answer
A consumer is a person who buys or uses goods or services to satisfy needs.
What are the two categories of consumers under consumer protection law?
Answer
The two categories are: 1) one who buys and uses any goods, and 2) one who hires or avails of any service for personal use.
Why should a consumer insist on a bill?
Answer
A bill is proof of purchase. It helps in filing a complaint, claiming replacement or refund, and showing the exact price paid.
What is MRP?
Answer
MRP means Maximum Retail Price. A shopkeeper cannot charge more than this amount, and it is inclusive of all taxes.
A shopkeeper says extra tax must be paid above the printed price. What is the correct response?
Answer
The printed price already includes all taxes. The consumer should not pay more than the MRP and should take a receipt if overcharging happens.
What is standardisation in consumer goods?
Answer
Standardisation means quality marks are given to products that meet fixed standards in material, manufacturing, packing, labelling, sale, and performance.
What does the ISI mark indicate?
Answer
The ISI mark is a standardisation mark for electrical goods, chemicals, toys, pressure cookers, biscuits, coffee, and similar products.
What products carry the FPO mark?
Answer
The FPO mark is a standardisation mark for preserved foods such as tinned fruits and vegetables, juices, jams, sauces, and pickles.
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