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Business Correspondence

ICSE · Class 12 · Business Studies

Complete topic list for Business Correspondence in ICSE Class 12 Business Studies. Key concepts, sub-topics, and what to focus on for board exams.

69 questions40 flashcards5 concepts

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4 Topics · ICSE Class 12 Business Studies

Topics in Business Correspondence

1

1. Need and Functions of Business Correspondence

  • Business letters help widen contacts because a firm cannot send representatives everywhere, but it can reach many people through letters.
  • Circular letters are used to share information about new branches, expansion, change of address, new products, agency announcements, clearance sales, and admission of new partners.
  • Oral messages on the telephone require written confirmation because letters serve as authoritative proof and can be used as documentary evidence in court.
2

2. Elements and Components of a Business Letter

  • Heading contains the firm’s name, address, telephone number, telex number, fax number, and e-mail address.
  • Most firms use printed letterheads for correspondence.
  • If the firm’s name does not clearly show the nature of business, the nature of business should also be written.
3

3. Types of Business Letters

  • Application letter for a job: written by a person seeking employment; it is a kind of sales letter because the applicant seeks to sell his services.
  • Solicited application letters are written in response to a job advertisement; unsolicited application letters are written without an advertisement.
  • Interview letter: sent to selected applicants after scrutiny of job applications.
4

4. Job Application Letters

  • An application letter should create a favourable impression and show suitability for the job.
  • The first and immediate objective of a job application letter is to obtain an interview.
  • The application should follow the you approach and should be brief, direct, and clear.

Key Concepts

Central concept: Formal written communication used in business for exchange of information, transactions, decisions, and records

Need and functionsElements and componentsApplication letters for a jobInterview lettersOffer of appointmentLetter of enquiryQuotation letterOrder letter

Frequently Asked Questions

What are the important topics in Business Correspondence for ICSE Class 12 Business Studies?
Business Correspondence covers several key topics that are frequently asked in ICSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Business Correspondence — ICSE Class 12 Business Studies?
Understand the core concepts first, then work through the 69 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

More resources for Business Correspondence

All 22 chapters — ICSE Class 12 Business Studies Syllabus

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