Business Correspondence
ICSE · Class 12 · Business Studies
Flashcards for Business Correspondence — ICSE Class 12 Business Studies. Quick Q&A cards covering key concepts, definitions, and formulas.
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What is business correspondence?
Answer
Business correspondence refers to the exchange of formal written communication between organisations or between an organisation and its stakeholders such as clients, employees, and suppliers for profe…
Why are business letters important in business communication?
Answer
Business letters are important because they help widen contacts, share information, provide authoritative proof, preserve records for reference, build goodwill, and create a lasting impression on the …
How do business letters help widen contacts?
Answer
A firm cannot send representatives everywhere, but it can reach many people through letters. Letters give easy access to busy executives, professionals, and government officials and help expand the ar…
Why are business letters called authoritative proof?
Answer
Letters written and signed by responsible persons are conclusive proof of business transactions. They can be used as documentary evidence in court, and oral messages on the telephone often need writte…
What makes a business letter useful for record and reference?
Answer
Business letters can be preserved for future use. Copies of sent and received letters give knowledge of past transactions, help quote back references, and make it easier to handle business correctly.
How does a good business letter build goodwill?
Answer
A good business letter projects a good image of the business, helps make friends, improves the company’s prestige, and builds goodwill. It acts like a silent salesman.
What is the first objective of a job application letter?
Answer
The first and immediate objective of a job application letter is to obtain an interview. The letter should create a favourable impression and show that hiring the applicant will benefit the employer.
What is an application letter for a job?
Answer
An application letter for a job is a personal letter with some features of a business letter, written by a person who needs a job. Since the applicant seeks to sell services, it is treated like a sale…
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