Skip to main content
Chapter 15 of 22
Flashcards

Business Correspondence

ICSE · Class 12 · Business Studies

Flashcards for Business Correspondence — ICSE Class 12 Business Studies. Quick Q&A cards covering key concepts, definitions, and formulas.

69 questions40 flashcards5 concepts

Interactive on Super Tutor

Studying Business Correspondence? Get the full interactive chapter.

Quizzes, flashcards, AI doubt-solver and a step-by-step study plan — built for flashcards and more.

1,000+ Class 12 students started this chapter today

40 Flashcards
Card 1Business Correspondence Basics

What is business correspondence?

Answer

Business correspondence refers to the exchange of formal written communication between organisations or between an organisation and its stakeholders such as clients, employees, and suppliers for profe

Card 2Need and Functions

Why are business letters important in business communication?

Answer

Business letters are important because they help widen contacts, share information, provide authoritative proof, preserve records for reference, build goodwill, and create a lasting impression on the

Card 3Need and Functions

How do business letters help widen contacts?

Answer

A firm cannot send representatives everywhere, but it can reach many people through letters. Letters give easy access to busy executives, professionals, and government officials and help expand the ar

Card 4Need and Functions

Why are business letters called authoritative proof?

Answer

Letters written and signed by responsible persons are conclusive proof of business transactions. They can be used as documentary evidence in court, and oral messages on the telephone often need writte

Card 5Need and Functions

What makes a business letter useful for record and reference?

Answer

Business letters can be preserved for future use. Copies of sent and received letters give knowledge of past transactions, help quote back references, and make it easier to handle business correctly.

Card 6Need and Functions

How does a good business letter build goodwill?

Answer

A good business letter projects a good image of the business, helps make friends, improves the company’s prestige, and builds goodwill. It acts like a silent salesman.

Card 7Application Letters

What is the first objective of a job application letter?

Answer

The first and immediate objective of a job application letter is to obtain an interview. The letter should create a favourable impression and show that hiring the applicant will benefit the employer.

Card 8Application Letters

What is an application letter for a job?

Answer

An application letter for a job is a personal letter with some features of a business letter, written by a person who needs a job. Since the applicant seeks to sell services, it is treated like a sale

+32 more flashcards available

Practice All

Frequently Asked Questions

What are the important topics in Business Correspondence for ICSE Class 12 Business Studies?
Business Correspondence covers several key topics that are frequently asked in ICSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Business Correspondence — ICSE Class 12 Business Studies?
Understand the core concepts first, then work through the 69 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.
How many flashcards are available for Business Correspondence?
There are 40 flashcards for Business Correspondence covering key definitions, formulas, and concepts. Use them daily for 10–15 minutes for best results.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

For serious students

Get the full Business Correspondence chapter — for free.

Quizzes, flashcards, AI doubt-solver and a step-by-step study plan for ICSE Class 12 Business Studies.