Business Correspondence — Flashcards

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Business correspondence refers to the exchange of formal written communication between organisations or between an organisation and its stakeholders such as clients, employees, and suppliers for profe…

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Business letters are important because they help widen contacts, share information, provide authoritative proof, preserve records for reference, build goodwill, and create a lasting impression on the …

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A firm cannot send representatives everywhere, but it can reach many people through letters. Letters give easy access to busy executives, professionals, and government officials and help expand the ar…

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Letters written and signed by responsible persons are conclusive proof of business transactions. They can be used as documentary evidence in court, and oral messages on the telephone often need writte…

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Business letters can be preserved for future use. Copies of sent and received letters give knowledge of past transactions, help quote back references, and make it easier to handle business correctly.

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A good business letter projects a good image of the business, helps make friends, improves the company’s prestige, and builds goodwill. It acts like a silent salesman.

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The first and immediate objective of a job application letter is to obtain an interview. The letter should create a favourable impression and show that hiring the applicant will benefit the employer.

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An application letter for a job is a personal letter with some features of a business letter, written by a person who needs a job. Since the applicant seeks to sell services, it is treated like a sale…