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Chapter 5 of 22
Syllabus

Staff Training

ICSE · Class 12 · Business Studies

Complete topic list for Staff Training in ICSE Class 12 Business Studies. Key concepts, sub-topics, and what to focus on for board exams.

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4 Topics · ICSE Class 12 Business Studies

Topics in Staff Training

1

5.1 Meaning and Definition of Training

  • Training is the process of increasing the job knowledge and skills of employees.
  • It is an organised or systematic activity wherein people acquire knowledge and skills for doing specific work.
  • Training is a two-way process – requires both a learner and a teacher.
2

5.2 Distinction between Training, Education and Development

  • Training is job-oriented and narrow in scope; it improves work efficiency.
  • Education is knowledge-oriented and broader in scope; it develops logical and rational thinking.
  • Development is career-oriented and broader than training; it develops the overall personality.
3

5.3 Types of Training

  • 1. Induction/Orientation Training: Introduces new employees to the organisation, its policies, rules, and procedures.
  • Induction helps new employees feel at home and reduces initial nervousness.
  • In small organisations, orientation may be informal; in large firms, a formal programme is organised.
4

5.4 Methods and Techniques of Training

  • Training methods are classified into two main categories: On-the-Job Training and Off-the-Job Training.
  • ON-THE-JOB TRAINING: Trainee is placed on a regular job and taught the skills necessary to perform it.
  • On-the-job training is also called 'learning by doing'.

Key Concepts

Training is the systematic processTraining programs have three primary objectivesTraining and education are related butTraining focuses on improving current jobInduction training is the process

Frequently Asked Questions

What are the important topics in Staff Training for ICSE Class 12 Business Studies?
Staff Training covers several key topics that are frequently asked in ICSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Staff Training — ICSE Class 12 Business Studies?
Start by understanding all key concepts. Practise previous year questions from this chapter. Revise formulas and definitions regularly. Use flashcards for quick revision before the exam.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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