Public Relations - an Introduction
Telangana Open School (TOSS) · Class 12 · Mass Communication
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Key Topics to Revise
1. Concept of Public Relations
- Public relations is a two-way communication process between an organization and its public.
- It aims to influence public perception using ethical communication methods.
- PR is a receiver-controlled phenomenon — the audience interprets the message, not the sender.
2. Evolution of Public Relations in India
- Ancient examples: Kings like Haroon-Al-Rashid and Rama used spies and messengers to understand public opinion.
- Religious leaders like Buddha, Mahavira, Kabir, and Nanak used simple language to connect with masses.
- Mahatma Gandhi was a master communicator who united the nation through effective messaging.
3. Government Public Relations Structure
- First organized PR setup: Central Publicity Board during World War I (1914–1918), later renamed Central Bureau of Information.
- After independence, Ministry of Information and Broadcasting was established in 1947.
- The Ministry has three wings: Information, Broadcasting, and Films.
4. Types of Public Relations
- Product PR: Launching new products through samples, discounts, press conferences, and exhibitions.
- Employee Relations: Building trust via newsletters, bulletin boards, family picnics, and education incentives.
- Government & Political Relations: Campaigns, rallies, posters, and welfare schemes to gain public support.
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