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Chapter 14 of 22
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Business Communication

ICSE · Class 12 · Business Studies

Flashcards for Business Communication — ICSE Class 12 Business Studies. Quick Q&A cards covering key concepts, definitions, and formulas.

70 questions42 flashcards5 concepts

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42 Flashcards
Card 1Meaning and Definition of Communication

What is communication in business studies?

Answer

Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons. It is not only sending messages but also creating mutual understanding. For example, a manager giving instru

Card 2Meaning and Definition of Communication

Why is communication called a two-way process?

Answer

Communication is called a two-way process because a message must be sent and also received and understood. The process is complete only when feedback comes back from the receiver. Without feedback, th

Card 3Meaning and Definition of Communication

What does the Latin word 'communis' mean, and how is it related to communication?

Answer

The word communication is derived from the Latin word 'communis', meaning common. This shows that communication creates a common understanding between people. The basic purpose is to share information

Card 4Definitions of Communication

State the definition of communication by Newman and Summers.

Answer

Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons. This definition shows that communication is more than transmitting information; it also includes feelings an

Card 5Definitions of Communication

State Allen's definition of communication.

Answer

Communication is the sum-total of all the things one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuing proces

Card 6Definitions of Communication

What is administrative communication according to Scott?

Answer

Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organisationa

Card 7Elements of the Communication Process

Why is feedback essential in communication?

Answer

Feedback is the only way of judging the effectiveness of the message. It tells the sender whether the receiver understood the message as intended and whether the message had the desired effect. In fac

Card 8Elements of the Communication Process

What are the main elements of the communication process?

Answer

The main elements are sender, encoding, channel, medium, receiver, decoding, and feedback. The sender creates the message, encoding converts ideas into symbols or words, the channel connects sender an

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Frequently Asked Questions

What are the important topics in Business Communication for ICSE Class 12 Business Studies?
Business Communication covers several key topics that are frequently asked in ICSE Class 12 board exams. Focus on the core concepts listed on this page and practise related questions to build confidence.
How to score full marks in Business Communication — ICSE Class 12 Business Studies?
Understand the core concepts first, then work through the 70 practice questions available for this chapter. Revise formulas and definitions regularly, and use flashcards for quick recall before the exam.
How many flashcards are available for Business Communication?
There are 42 flashcards for Business Communication covering key definitions, formulas, and concepts. Use them daily for 10–15 minutes for best results.

Sources & Official References

Content is aligned to the official syllabus. Refer to the board website for the latest curriculum.

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