Business Communication — Flashcards

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Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons. It is not only sending messages but also creating mutual understanding. For example, a manager giving instru…

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Communication is called a two-way process because a message must be sent and also received and understood. The process is complete only when feedback comes back from the receiver. Without feedback, th…

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The word communication is derived from the Latin word 'communis', meaning common. This shows that communication creates a common understanding between people. The basic purpose is to share information…

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Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons. This definition shows that communication is more than transmitting information; it also includes feelings an…

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Communication is the sum-total of all the things one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuing proces…

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Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organisationa…

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Feedback is the only way of judging the effectiveness of the message. It tells the sender whether the receiver understood the message as intended and whether the message had the desired effect. In fac…

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The main elements are sender, encoding, channel, medium, receiver, decoding, and feedback. The sender creates the message, encoding converts ideas into symbols or words, the channel connects sender an…