Consumer Rights and Responsibilities — Flashcards
Telangana Open School (TOSS) · Class 12 · Community Science (Home Science)
30 flashcards for Consumer Rights and Responsibilities (Telangana Open School (TOSS) Class 12 Community Science) to test yourself on key terms and facts.
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What are consumer rights?
Answer
Consumer rights are basic protections given to individuals who buy goods or services. These include the right to safety, information, choice, redress, representation, consumer education, basic needs, …
List the 8 universal consumer rights.
Answer
1. Right to Basic Needs<br>2. Right to Safety<br>3. Right to Information<br>4. Right to Choice<br>5. Right to Representation<br>6. Right to Redress<br>7. Right to Consumer Education<br>8. Right to a H…
Why is the right to safety important for consumers?
Answer
The right to safety protects consumers from goods or services that can harm their health or life. For example, expired medicines or electric appliances without safety certification can be dangerous. T…
How does the right to information protect consumers?
Answer
This right ensures consumers get accurate details about a product’s price, quality, quantity, expiry date, and ingredients. It prevents misleading ads and helps people make informed choices. For examp…
What does the right to choice mean?
Answer
Consumers have the right to choose from a variety of products at competitive prices. No seller should force a buyer to take a specific brand or service. For example, a mobile network should not block …
Explain the right to redress.
Answer
This right allows consumers to get compensation for faulty products, poor services, or false claims. For example, if a phone stops working within warranty and the company refuses repair, the consumer …
What is the right to representation?
Answer
Consumers have the right to voice their concerns in government policies related to consumer issues. This means consumer opinions should be considered when making laws about product safety, pricing, or…
Why is the right to consumer education important?
Answer
It helps consumers learn how to make smart choices, understand product labels, check for quality marks, and know how to file complaints. Educated consumers are less likely to be cheated in the market.
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