Communication — Flashcards

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Communication is a process of interaction between people and the environment. It involves a sender and a receiver, and it helps in sharing thoughts, emotions, ideas, and attitudes through words and ac…

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Communication is called a two-way process because it involves both a sender and a receiver. The sender sends a message, and the receiver gives a response. It may happen at the individual level or the …

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The five key elements are: sender and receiver, message, commonness of understanding, modification of behaviour, and method of giving information. These elements work together for communication to hap…

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Commonness of understanding means that both sender and receiver must understand the message in a similar way. Culture, language, and environment help create this shared understanding.

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Verbal communication is communication in which words are used as tools of interaction between two or more people. It can be oral or written. Examples include conversations, speeches, letters, newspape…

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Common examples are speaking to a friend, writing a letter, reading a newspaper, listening to a speech, and talking on the phone. All these use words for communication.

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Non-verbal communication is communication through body language and other signs without using words. It includes gestures, eye contact, facial expressions, posture, body orientation, and distance.

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Non-verbal communication is important because it creates impressions, reinforces spoken words, expresses emotions and attitudes, conveys respect or dominance, manages interaction, and supports self-pr…